Refund & Cancellation Policy

Effective Date: 7.31.25

At EZASPIE AI, we’re confident in the value of our platform and want you to feel the same. That’s why we offer a straightforward refund and cancellation policy:


💰 7-Day Money-Back Guarantee
Your satisfaction is our priority. If you’re not happy with EZASPIE during your first 7 days of service, just let us know, we’ll issue a full refund, no questions asked.


No Refunds After 7 Days
After your first month of service, no refunds are permitted for any reason, including partial months or unused time.


Cancellations
You may cancel your subscription at any time by submitting a request through our support portal. Once received:

  • Your billing will be canceled immediately

  • You’ll continue to have full access until the end of your current billing cycle

If your cancellation request is received before the end of the billing term but a charge is processed overnight, we will immediately issue a refund for that charge.

📬 Need Help?
For any questions or concerns, reach out to us at customersupport@ezaspie.ai. We're here to help.

Pricing & Number Release Policy

Effective Date: 7.31.25

At EZASPIE AI, we offer great software and we charge a monthly fee and $79/conversion.


💰 Monthly subscription
Your satisfaction is our priority. If you’re not happy with EZASPIE during your first 7 days of service, just let us know, we’ll issue a full refund, no questions asked. Out side of that 7 days you can cancel at any time. We offer monthly rates with no annual contracts.

We do offer annual prices to save the equivalent of two months. In the case of annual purchases no refunds are permitted.


Conversion fee
Your conversion fee is paid by your customer’s via text. If any of those conversions are disputed or charged back we will come to you, the user, to collect. If payment is not remitted within 30 days we may suspend your account or permanently delete and release your number. In addition to failure to pay, repeated issues with billing or conversion fee collection will result in a permanent ban of our services. We reserve the right to refuse service to any user we feel is misleading or participating in misconduct or any sort.


Usage Billing
Some of our services, like AudienceIQ, charge in arrears for usage. Our policy applies here as well. If bills are not paid within 30 days you may be suspended or removed from our platform.

📬 Need Help?
For any questions or concerns, reach out to us at customersupport@ezaspie.ai. We're here to help.