Terms of Service

Effective Date: July 25, 2025

These Terms of Service (“Terms”) govern your access to and use of the services provided by EzasPie AI (“Company,” “we,” “us,” or “our”), including our website, software-as-a-service platform, and any artificial intelligence (AI) tools, white-label services, or enterprise offerings (collectively, the “Service”).

By using the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

1. Use of the Service

a. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract.

b. Account Registration

You may need to register an account to access certain features. You are responsible for safeguarding your credentials and all activities under your account.

c. Acceptable Use

You agree not to:

  • Violate any laws, regulations, or third-party rights

  • Upload or transmit harmful code, automated bots, or spam

  • Reverse-engineer, probe, scan, or test the vulnerability of the Service

  • Attempt to replicate, resell, license, or sublicense the Service without explicit written permission

We reserve the right to suspend or terminate accounts that violate these Terms.

2. AI Services Disclaimer

Our Service may generate content, outputs, or recommendations using AI models. While we aim for high-quality outputs, AI-generated content is not guaranteed to be accurate, complete, or free of bias and should not be relied upon for legal, medical, or financial decisions.

You acknowledge that:

  • AI outputs may be imperfect or reflect bias

  • You are solely responsible for verifying AI results before use

  • We may use de-identified data for performance improvement

3. Fees and Payment

Some features require payment. By subscribing or purchasing, you agree to:

  • Pay all applicable fees

  • Allow us or our payment processor to charge your method of payment

  • Automatic renewal unless cancelled in your account settings

All payments are non-refundable unless explicitly stated.

4. Intellectual Property

All intellectual property rights in the Service (excluding your submitted content) belong exclusively to EzasPie AI or our licensors.

You may not:

  • Copy, decompile, or attempt to derive source code

  • Build a similar or competing product using our Service, output, or underlying methods

  • Subvert, duplicate, scrape, or otherwise reproduce proprietary workflows, datasets, prompt engineering strategies, or model training inputs

  • Represent the Service or its outputs as your own technology without a white-label license

We actively monitor and legally pursue violations, including reverse-engineering and unauthorized derivations of our technology.

5. User Content

You retain all rights to content you submit through the Service (“User Content”). You grant us a global, royalty-free license to use, store, process, and display this content to provide and improve the Service.

You represent and warrant that you own or have the right to submit User Content and that it does not infringe any law or third-party rights.

6. Termination

We may suspend or terminate your access immediately and without notice for:

  • Violations of these Terms

  • Abuse of our infrastructure

  • Suspicion of reverse engineering or misuse

  • Fraudulent, illegal, or harmful behavior

  • Business or legal necessity

Upon termination:

  • Your access to the Service ends immediately

  • We may delete your data at our discretion (unless retention is legally required)

7. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available”. We disclaim all warranties, express or implied.

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability is capped at the amount you paid in the preceding 12 months

8. Indemnification

You agree to indemnify and hold harmless EzasPie AI, its affiliates, officers, employees, and agents from claims, damages, or losses arising out of your:

  • Use or misuse of the Service

  • Violation of these Terms

  • Violation of any law or third-party right

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of [Insert State], excluding its conflict of law principles.

All disputes will be resolved via binding arbitration in [Insert County, State], and you waive your right to a jury trial or class action unless otherwise prohibited by law.

10. Enterprise Agreements (If Applicable)

If you have entered into a signed Enterprise Agreement or Master Services Agreement (MSA), those terms will supplement or supersede portions of this agreement.

a. Uptime SLA

We aim for 99.9% monthly uptime, excluding:

  • Scheduled maintenance (with 24 hours’ notice)

  • Force majeure events

  • Customer-originated downtime

b. AI Data Control

Enterprise clients may opt out of having their AI input/output used for model training within their MSA agreement.

11. White-Label License Addendum (If Applicable)

If you hold a white-label license in writing, the following apply:

a. Grant of License

You may rebrand and resell the Service under your identity, with access to our white-label admin suite.

b. Restrictions

You may not:

  • Resell to direct competitors

  • Obscure or misrepresent EzasPie’s ownership of the technology

  • Claim the underlying code, AI systems, or methodology as your own

c. Customer Support

You are solely responsible for supporting your white-labeled customers and ensuring compliance with local regulations.

d. Term & Termination

Your license remains active while your subscription is in good standing. We may revoke the license for misuse or violations.

12. Protection Against Duplication and Misuse

To protect our proprietary technology and innovation, you agree not to:

  • Use AI outputs to recreate or mimic core features, prompts, or workflows

  • Train competing models using AI output or scraped session data

  • Circumvent technical safeguards or access private endpoints

  • Copy system structure, prompt chains, or engineering techniques

  • Exploit bugs or feedback loops to extract or replicate core logic

Violations will result in immediate suspension and legal enforcement, including injunctive relief, damages, and attorneys’ fees.

13. Modifications to the Service

We may update or discontinue any part of the Service at any time. We are not liable for any loss of access or data due to such changes. Continued use after changes implies acceptance.

14. Contact

Questions about these Terms? Contact us:
Email: support@ezaspie.ai